Shipping Policy

All orders placed on DevoSmart are processed within 24 to 48 hours of confirmation (Monday to Saturday, excluding public holidays). Orders placed after 4:00 PM IST, on Sundays, or on national holidays begin processing the next business day. You will receive an email and SMS notification the moment your order is dispatched from our Bengaluru facility.

After dispatch, standard shipments typically arrive within 3–5 business days across mainland India. Metro cities and tier-1 hubs (Bengaluru, Chennai, Hyderabad, Mumbai, Delhi NCR, Pune, Kolkata, Ahmedabad) are typically served in 2–4 business days. Remote pincodes, hill stations, and the North-East may take 6–8 business days depending on serviceability.

Express delivery (1–2 business days) is available at checkout for eligible pincodes at an additional flat fee.

• Free standard shipping on all orders with a subtotal of ₹1,499 and above.
• A flat ₹49 standard shipping fee applies to orders with a subtotal below ₹1,499.
• Express delivery (where available) is a flat ₹149, regardless of order value.
• All shipping charges are shown transparently in the order summary before payment.

The moment your order is handed over to our logistics partner, you'll receive:

• An email with your AWB (tracking) number and a direct tracking link.
• An SMS on the mobile number provided at checkout.
• A live tracking page you can access anytime from My Account → My Orders.

Please allow up to 24 hours after dispatch for tracking data to reflect on the courier partner's website.

While we ship to over 27,000 pincodes across India, a small number of remote regions may not be serviceable by our logistics partners. If your delivery pincode is non-serviceable, the checkout will notify you and the order cannot be placed. Please reach out to support@devosmart.in and we will do our best to arrange an alternate route.

Our courier partners will make up to three delivery attempts on consecutive business days. If all attempts fail (recipient unavailable, incorrect address, refused delivery without a return request), the shipment is returned to origin (RTO) and any refund is processed net of applicable RTO fees.

At present, DevoSmart ships exclusively within India. We do not offer international shipping.

Questions about your shipment? Email us at support@devosmart.in with your order ID.